Welcome Policy User | Behavioral Health & Developmental Disabilities
Help | | What's New

Viewing: CMP Standard 3 - Access to Services, 01-233

Table of Contents


Current Status: Active PolicyStat ID: 5105557

CMP Standard 3 - Access to Services, 01-233

APPLICABILITY

Community Medicaid Providers (CMPs).

POLICY

In order to ensure that the needs of individuals seeking behavioral health services are met by Community Medicaid Providers (CMPs), this policy sets forth the key performance indicators in relation to Access to Services for individuals who are DBHDD Stated-funded and Medicaid recipients. This requirement is ONLY applicable to this standard.

GUIDELINES

Providers ensure that individuals have access to all appropriate services in routine, urgent and emergency situations. DBHDD strongly encourages same day access to services.

KEY PERFORMANCE INDICATORS

TOTAL WEIGHT: 22%
 KPI INDIVIDUAL KPI WEIGHT (IN POINTS) DATA SOURCE  

1. Responsiveness to initial request for service.

   
  • 0-2 Business Days – For initial intake scheduled assessment.
26.66  Operational Report signed by CMP
  • 0-5 Business Days - Intake to scheduled appointment for Treatment.
 26.66 Operational Report signed by CMP
  •  0-14 Business Days – From intake to First scheduled MD appointment.
 26.68 Operational Report signed by CMP

2. Appointment Canceled by Staff is less than 5%.

 20 Operational Report signed by CMP

RELATED POLICIES

Community Medicaid Provider (CMP) Standards for Georgia's Tier 2 Behavioral Health Services, 01-230

Process for Reporting Compliance with Standards for Tier 2 Community Medicaid Providers (CMPs), 01-249

Attachments:

Approval Signatures

Approver Date
Anne Akili, Psy.D.: Director, Policy Management 6/28/2018
Monica Johnson, MA, LPC: Director, Division of Behavioral Health 6/26/2018
Anne Akili, Psy.D.: Director, Policy Management 6/25/2018
Keisha Blackwell, LMSW, MBA: Policy Coordinator 6/25/2018
Older Version Approval Signatures
Approver Date
Anne Akili, Psy.D.: Director, Policy Management 6/28/2018
Monica Johnson, MA, LPC: Director, Division of Behavioral Health 6/26/2018
Anne Akili, Psy.D.: Director, Policy Management 6/25/2018
Keisha Blackwell, LMSW, MBA: Policy Coordinator 6/25/2018
Older Version Approval Signatures
Anne Akili, Psy.D.: Director, Policy Management 8/8/2017
Monica Johnson, MA, LPC: Director, Division of Behavioral Health 8/8/2017
Anne Akili, Psy.D.: Director, Policy Management 8/7/2017
Keisha Blackwell, LMSW, MBA: Policy Coordinator 8/7/2017
Anne Akili, Psy.D.: Policy Director 8/22/2016
Monica Johnson, MA, LPC: Director, Division of Behavioral Health 8/22/2016
Anne Akili, Psy.D.: Policy Director 8/19/2016
Joetta Prost, Ph.D.: DBHDD Policy Director 5/18/2015
Monica Johnson, MA, LPC: Director, Division of Behavioral Health 5/17/2015
Joetta Prost, Ph.D.: DBHDD Policy Director 4/13/2015